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Frequently Asked Questions

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General Questions

Do you follow official guidelines?

Yes. Every assessment follows NICE guidelines and uses internationally recognised, gold-standard tools.

Who do you assess?

We work with children, young people, and adults. We also provide assessments for employees through businesses and for students via direct contracts with universities.

Where do assessments take place?

Wherever works best for you:

At home (for children, where this helps them feel comfortable)
On-site at schools, universities, or businesses
Online via secure video platforms

How long does it take?

Assessments usually take place over several sessions. Your full written report is delivered within 7 working days of your feedback appointment.

Do you provide support after diagnosis?

We don’t provide ongoing therapy ourselves, but we will signpost you to trusted clinicians and services who can support you beyond the assessment.

How much do assessments cost?

Costs vary depending on whether the assessment is for a child, an adult, a university, or a business. Please contact us for a clear outline of fees.

For Universities & Businesses

Why should assessments be done on-site?

On-site assessments reduce barriers, increase comfort, and allow us to give recommendations that are directly relevant to your setting. This improves engagement, speeds up access to support, and shows your commitment to inclusion.

What will we receive after an assessment?

You’ll receive a comprehensive diagnostic report with tailored recommendations, delivered within 7 working days of the feedback session.

In higher education: these feed directly into student support plans.
In the workplace: they provide practical, actionable adjustments that help staff thrive and teams become more inclusive.

How does this help with compliance?

By commissioning assessments, you demonstrate alignment with the Equality Act, alongside a visible commitment to accessibility, wellbeing, and inclusion.

For Parents & Families

Do you contact my child’s school?

Yes. We ask the most relevant member of staff to complete questionnaires and provide a descriptive account of how your child presents in the classroom.

What if my child is very shy or anxious?

That’s no problem. We specialise in working sensitively with children who may find assessments daunting. Our sessions are informal and supportive — they are not tests you can pass or fail.

For Adults

What if my parents can’t provide developmental history?

That’s fine. We can speak with a partner, close friend, or someone who knows you well. If no one is available, we continue with you directly and use additional questionnaires to gather further input.

Do you recognise masking?

Yes. Many adults — especially women and girls — mask their difficulties, which can make diagnosis harder. Our clinicians are highly experienced in recognising subtler presentations and ensuring you are fully understood.

Can I use this assessment to access ADHD medication?

As we do not work with psychiatrists or prescribing nurses, we cannot prescribe medication for ADHD. If your main goal is to access medication, we recommend an assessment with a psychiatrist, as there are no psychiatrists in our team.

We are not currently part of the NHS Right to Choose Scheme. If you want to pursue assessment through the NHS, please speak to your GP about local providers.